SuperiorCarSeats.com offers FREE Shipping On All Orders over $99 ( Contiguous US Only ). All Shipments will be sent via UPS Ground Service. Expedited shipping is available, but at additional costs. Large or over-sized items, may be charged an additional shipping fee. Customer will be notified of any extra shipping charge prior to shipment of order.
See below for package transit times:
Most orders will ship the either the same business day as ordered ( If ordered by 2:00PM PST ), or the following business day. However, some orders may take up to 3 days to completely process and ship. Please feel free to contact us if you have any questions about your order.
We ship to locations in the contiguous U.S. We are unable to ship to Hawaii, Alaska, Puerto Rico, APO or FPO addresses. We will cancel orders that have shipping addresses outside the contiguous U.S.
Please provide a street address for shipping purposes, UPS will not ship to PO Boxes.
To make a return at Superior Car Seats, please follow these steps:
1. Obtain a Return Authorization Number (RAN) by emailing: firstname.lastname@example.org with the following:
(1) Your first & last name
(2) Your original order number
(3) Item number or product name
(4) Reason for Return.
2. Properly package up your item(s) for safe shipping. For your protection, we recommend using a shipping service where you can track and/or insure your order to ensure proper return delivery. SuperiorCarSeats.com is not responsible for lost or damaged returns.
3. Please allow us up to 10 business days once we have received your return to process and issue your refund. All refunds will be for the purchase price of the product only. Shipping charges and other surcharges will only be refunded if your product arrives damaged due to shipping or is defective.